Why Choose OMNIconnect?
At OMNIconnect we’ve built our business on the needs of our customers.
Specialising in data centre, broadband internet and private network services, our long established and stable team of dedicated personnel are focused on providing quality, tailored solutions.
OMNIconnect Pty Ltd is a privately owned, licensed telecommunications carrier established in 1997. Operating from our Data Centre (OCDC) in Carrum Downs and 101 Collins Street Melbourne, OMNIconnect provides colocation, cloud and managed hosting services designed to work ‘hand in glove’ with our carrier-grade wireless and fibre network. In addition to this wholly owned infrastructure, OMNIconnect also leverages from wholesale carrier relationships, extending network reach while remaining a single point of contact for data centre, broadband internet and private network solutions.
As a team, OMNIconnect could best be described as a group of highly motivated, ‘hands on’ technical employees who love what we do. As a testament to our stability, OMNIconnect has one of the lowest staff turnover rates in the industry, with most employees having been employed at OMNIconnect for over 10 years.
As our customers will tell you, OMNIconnect is dedicated to providing service that is rarely found in the data centre and telecommunications industry.
5 Star customer satisfaction
As our Google Review rating shows, customers love our more personalised approach to support, something that is rare in the telecommunications and data centre industry.
Service level agreement
All our services are protected by our Service Level Availability Guarantee and some of the highest rebates in the industry.
Certified IEC/ISO 27001, the international standard outlining best practices for information security management systems (ISMS).
At times like these, we want to keep our customers informed and know where they can go for help. Chat with us.OMNIconnect have made it easier than ever to get in touch. Choose your chat app of choice, be it WhatsApp, iMessage, Facebook Messenger or even our...
Please be advised that due to the growing number of COVID-19 cases, and to further protect the health and safety of our customers and employees, maintain the continuity of our services, and align with governmental regulations and public health guidance, OMNIconnect is...
Data centre customers with colocation can now book access to their rack using a new booking system which integrates with OMNIconnect's internal systems. This new booking system can be accessed via the SUPPORT menu at the top of the website and will allow...
900 Trees is unquestionably a forest! As we approach a milestone of generating 100 megawatts of power, we consider what this means for our planet. Since January 2014, OCDC's solar installation has produced 51.2 megawatt-hours, the equivalent of planting over 900...
In addition to our Support Portal (https://support.omniconnect.com.au) and email support, OMNIconnect is now offering support via Twitter. To open a ticket, simply Direct Message @OMNIconnectDC. In addition to support, the @OMNIconnectDC account will also be used to...
OCDC isn't Melbourne's biggest, most publicised or centrally located data centre.... but we believe that's a good thing! A data centre that is big, well known and in the CBD may not be suited to those wishing to colocate critical servers and data where flexibility,...
Little did we know what OMNIconnect would become when we started building wireless networks in the late 90’s. Once the Australian government deregulated the Telecommunications industry, OMNIconnect quickly obtained a carrier license becoming Australia’s 10th telco.
Providing affordable ISDN alternatives led to meeting our customer needs to host their servers, which in turn led to building our own Data Centre in Carrum Downs (OCDC).
Today, we pride ourselves in having the team, infrastructure and history behind us to be able to provide our customers with quality, personalised, tailored Data Centre Services and Broadband Networks, no matter how big or small.
What we do.
What our customers say.
OCDC Fun Fact…
Since January 2014, OCDC’s solar array has produced over 400 megawatt hours of electricity, the equivalent of planting over 7600 trees.