Terms & Conditions

Terms & Conditions.



General Terms and Conditions (Standard Form of Agreement)

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OMNIconnect is a Licensed Telecommunications Carrier and operates as a Carriageway Access Provider (CSP), Internet Service Provider (ISP), Application Service Provider (ASP) and Data Centre Provider (DCP) operating fixed wireless and fibre optics networks and provides DSL and other access methods throughout Melbourne, Victoria and nationally.

The Customer has contracted OMNIconnect to provide chosen telecommunications Services.

These General Terms and Conditions will govern the relationship between OMNIconnect and the Customer, together with the Customer Service Agreement and Acceptable Use Policy (AUP) to form the Agreement in relation to the provision of products and services entered into. A Service Level Agreement (SLA) can also form part of this agreement for business-grade customers upon request of the customer to OMNIconnect and upon agreement of OMNIconnect.

In the case that you wish to use additional Omniconnect services not detailed in the attached Service and Pricing Agreement, you will be asked to sign additional Service and Pricing Schedules which will form an addendum to this Agreement.

Join our many satisfied clients.

Our customers keep coming back for our reliable service and excellent customer support.

“OMNIconnect provide an outstanding service when it comes to our Hosting and Connectivity requirements. The hardware is top notch, and if we’re ever stuck their skilled technicians are always able to help.”
Brett O'Donnell

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“I need more stars!!! I’ve been involved in the tech space most of my adult life, and more time in datacenters that I care to admit. The facility is clean, welcoming, and fast, the service is professional, courteous, and human. Well done, was great to be treated as a person and not a number.

Mark Walker

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